Privacy Policy

Introduction

Welcome to Restaurant Mandi !!

Restaurant Mandi collects e-mail addresses and other contact details of Restaurant Owners and Vendors who register at our app and website and send us an e-mail. The information we collect is not shared with or sold to others except under the certain circumstances and which your use of the Service is deemed to provide to us a valid consent to disclose the following:

• In order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Restaurant Mandi’s terms of use, or as otherwise required by law.

We share information about our on-boarded Restaurant Owners and Vendors with third parties, such as advertisers or partners, for marketing and promotional purposes. However, except as otherwise Restaurant Mandi does not rent, sell, or share personal information about you with other companies.

Restaurant Mandi uses your information on a cumulative basis to help operate our App and Website and enhance our App and Website design, improve our content, our services and usability. We may also use the information we collect to occasionally notify you about important functionality changes to the Application and Website, new Services, and special offers. We always use a secure connection when collecting personal financial information from you. However, no data transmission over the Internet can be guaranteed to be 100% secure.

Your Restaurant Mandi account is password-protected and you are free to create further users and user groups to whom you shall assign Usernames and Passwords, so only you and those you designate can access it and view the member information relevant to your account. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information.

By using any of Restaurant Mandi’s Services, you are agreeing to the terms of this Privacy Policy and, as applicable, the Restaurant Mandi’s Terms of Service.

We may update this Privacy Policy from time to time … By continuing to use this Website or the Support Service after these changes are posted, you agree to the revised policy.

Information from merchants and vendors

If you are a Vendor … you agree to post an up-to-date and accurate privacy policy on your storefront … and to obtain affirmative, express consent from the Restaurant Owner for the use and access of sensitive personal information by Restaurant Mandi and other third parties.

What information do we collect and why?

We collect your name, Official Business Name, address, email, phone number(s) and payment details. We use this information to provide you with our Services … and to comply with legal requirements.

We collect data about the Restaurant Mandi App and website you visit, device/browser details, IP address etc. We use this to improve our services and interface.

Upon completing subscription … we collect business address, type, ID number, DOB, bank info and government ID to verify identity and enable transactions.

We may use certain personal information for automated decision-making (e.g. fraud screening) and in other cases with your express permission.

When do we collect this information?

We collect personal information when you sign up for our services, access them or otherwise provide information. We also partner with third parties who provide us information about merchants or prospective merchants.

When and why do we share this information with third parties?

Restaurant Mandi works with a variety of third parties and service providers … We may also share your information to prevent illegal activities, for marketing, to comply with law, or during a business acquisition. Restaurant Mandi will always ask for your consent before sharing your personal information for certain purposes.

Information from customers

What information do we collect from our merchants’ customers and why?

We collect name, email, addresses, payment details, company name, phone, IP, order info, device/browser data … to support orders, fraud screening and improve services. Some automated decision-making is used for fraud prevention.

When do we collect this information?

When you use or access a store that uses our services … We may also receive information from partners to help screen fraud.

When and why do we share this information?

We share personal information with third parties to support merchant services or as required by law or business acquisitions.

Information from partners

Partners are individuals or businesses in the Restaurant Mandi Partner Program … We collect your contact and business information to work with you and screen for risk/fraud. We may share your information for legal or marketing purposes or upon business acquisition.

What information do we collect and why?

As you visit the Restaurant Mandi website, we collect device/browser info, network connection, IP address and cookies. We also collect details from telephone or chat support users for verification and service improvement.

Information from cookies and similar tracking technologies

A cookie is a small amount of data stored on your device. We use cookies to recognize your device, personalize experience, operate shopping carts and serve targeted ads from Google, Facebook and others. We may also use web beacons and SDKs for analytics and performance. We do not alter our data collection when “Do Not Track” signals are detected.

Third-party apps

Restaurant Mandi allows merchants to connect third-party apps … Merchants are responsible for ensuring compliance with privacy and data laws when using those apps.

For how long do we retain your personal information?

We retain information throughout your relationship with us … After termination, we store archived copies for legitimate purposes unless erasure is requested. We do not sell or share data except as noted. We follow industry standards for security and regular audits but cannot guarantee absolute security.

Your rights and data control

Restaurant Mandi respects your rights to access, correct, delete or limit use of personal data. Merchants and partners can update details via account settings or by contacting us. Customers should contact the merchant directly. Deleting data may impact service functionality.

Contact Us

If you have any questions about your personal information or this policy, or wish to make a complaint about how Restaurant Mandi processes your data, please email us at contactus@restaurantmandi.com.